Compassion Compass Therapy
Leahmontaine Barrow, LCSW
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JOB TITLE
Medical Virtual Assistant (with SMM)
Francis Dungao
EDUCATION
Bachelor of Business Administration (B.B.A.) in Business Administration and Management
HIGHLIGHTS
Communications:
• Good communicator with neutral accent.Experience:
• Case Coordinator/Case Management
• Practices: Home Health (Physical, Occupational and Speech Therapists)
• Receiving 30 calls per day
• Email/inbox management
• Eligibility/Insurance verification
• Patient intake
Skills / Rating:
• Medical VA (4 years) - 8/10
• Social Media Management (4 years) - 9/10
• Executive Assistance - 7.5/10
• HR/Recruitment – (3 years) – 6/10
• Basic Payroll (1 year) – 5/10
Tools / Rating:
• Devero 8/10
• Slack 9.5/10
• Ring Central 9.5/10
• MS Teams 9.5/10
• Canva 8/10
• Photoshop 7/10
• Illustrator 8/10
RELEVANT WORK EXPERIENCE
2022 – 2024 Case Coordinator at OMNI Therapy, Inc.
2020 – 2021 Social Media Manager at Green Mango International
2020 – 2021 Social Media Manager / Recruitment Specialist Executive Assistant to CEO at MERIDIAN REMOTE TEAMS
2020 – 2022 Social Media Manager at Allison Jones Consulting Services Inc.
2018 – 2020 Virtual Assistant / Customer Service Agent / Scheduler / Agent / Case Manager for Home health at SupportNinja / Harvard Partners, Home Health Services
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.